Thank you for choosing For Life’s Journey as your Celebrant, for your special occasion. It will be our honour and pleasure to work with you to ensure your Ceremony is exactly as you would wish it to be.
No work will commence until a signed copy of the Order form is received together with your Order fee payment which shall be deemed acceptance of these terms and conditions.
These terms were last updated on the 1st May 2018.
1.1. When the following words with capital letters are used in these Terms, this is what they will mean:
(a) “Terms” means the terms and conditions set out in this document;
(b) “We/Our/Us/Celebrant” means For Life’s Journey & Tuirenn Hurstfield of 18 West Bank Road, Macclesfield, Cheshire, SK10 3BT;
(c) “Event Outside Our Control” is defined in clause 10.2;
(d) “Order” means your booking/ordering of Our Services;
(e) “Services” means the services or ceremony type that We are providing to You as set out in the Order;
(f) “Ceremony” means the actual event on the day;
(g) “Fee” means the tariff price indicated at the time of enquiry;
(h) “Additional Expenses” is defined in clause 7;
(i) any liability that, by law, cannot be limited or excluded.
(j) “Deposit” means the initial payment of 50% of the Fee (unless otherwise agreed in the Order) to secure the Order; and
1.2. When We use the words “writing” or “written” in these Terms, this will include email unless We say otherwise.
2.1. The Terms and the Order are the terms and conditions on which We supply Services to You, and on which the contract between You and Us will be founded.
2.2. Please ensure that You read these Terms carefully, and check that the details on the Order and in these Terms are complete and accurate, before You sign and return the Order form. If You think that there is a mistake or require any changes, please contact Us to discuss. We will resend the Order form and these Terms to avoid any confusion between You and Us should any changes be made.
2.3. When You sign and submit the Order to Us, this does not mean We have accepted your Order for Services. Our acceptance of the Order will take place as described in clause 2.4. If We are unable to supply You with the requested Services, We will inform You of this and We will not process the Order.
2.4. These Terms will become binding on You and Us when We contact You via email to confirm that We are able to provide You with the requested Services at which point a contract will come into existence between You and Us.
2.5. If any of these Terms conflict with any term of the Order, the Order will take priority.
2.6. You enact payment of Fee or portions thereof as prescribed in clause 6.
3.1. We may revise these Terms from time to time if there are changes in relevant laws and regulatory requirements.
3.2. If You wish to cancel an Order please see your right to do so in clause 10.
4.1. You understand that there is no legal standing or legal recognition within the UK for any Ceremony provided by Us. You may not declare that this Ceremony is providing You with any legal status or public recognition of status therein (e.g. changing of name etc).
4.2. You acknowledge that legal naming of children and/or registration or divorce of marriage must be conducted through the correct legal offices, and any proof of such legal recognition must be provided to Us in advance of the Ceremony proceedings, unless otherwise instructed by Us in writing.
5.1. We will make reasonable efforts to complete the Services between the date of commencement of the Order to the Ceremony date set out in the Order, but You agree that your participation and cooperation is required for Us to provide them.
5.2. We will make reasonable efforts to ensure that We provide the Services in keeping with any timeframes set out in the Order, or otherwise agreed between You and Us, by providing all information and resources to You in good time.
5.3. You must make reasonable efforts to ensure that any timeframes set out in the Order, or otherwise agreed between You and Us, are kept by following reasonable directions, meeting deadlines and keeping any specified appointment times. However, there may be delays due to an Event Outside Our Control. See clause 9 for Our responsibilities when an Event Outside Our Control happens.
5.4. The preparatory Services will be provided by Us through a number of meetings in person, Skype/Facetime meetings, telephone calls, email and/or any other means as agreed between You and Us and detailed in the Order.
5.5. You agree to adhere to any pre-set meetings (either physical or electronic) – providing a minimum of 48 hours notice if You need to rearrange. Additional Expenses compensation may be sought by Us where any ‘last minute’ changes have incurred cost (e.g. travel, overlapping of another Client’s time) if the change is on Your request.
5.6. We will need certain information from You to provide the Services, for example, but not exclusively, an indication of the content that You wish to include in the Ceremony outlined. If You do not, after being asked by Us, provide Us with this information or You provide Us with incomplete or incorrect information We may suspend the Services by giving You written notice. Unless we notify You otherwise, this information is required before the Services commence and We will not be liable for any delay or non-performance where You have not provided this information to Us after We have requested it.
5.7. If You do not pay Us for the Services when You are supposed to as set out in clauses 6.4 and 6.5, We may suspend the Services (including the actual delivery of any Ceremony) with immediate effect until You have paid Us the outstanding amounts. We will contact You to tell You that the Services have been suspended. This does not affect Our right to cancel the contract under clause 11. Any such suspension will mean We will not be held liable for any delay, non-performance or financial loss directly resulting from this action.
5.8. In providing the Services, You acknowledge and agree that We are only required to attend at the Ceremony for a minimum of 1 (one) hour and a maximum of 2 (two) hours unless otherwise agreed in writing, or subject to the Service ordered.
5.9. Subject to clause 5.8, We will endeavour to attend at the Ceremony at least 30 (thirty) minutes prior to the Ceremony time and will leave no earlier than 30 (thirty) minutes following the Ceremony time.
5.10. We reserve the right to leave the Ceremony 30 (thirty) minutes after the Ceremony time stated in the Order if You (or either of You) have not arrived or the Ceremony cannot proceed for any reason outside of Our control. In these circumstances, You forfeit all monies paid to Us.
5.11. In the highly unlikely event We are unable to perform the Ceremony in accordance with the Order, for any reason whatsoever including due to an unforeseen accident and/or injury, We will advise You as soon as practicable and make reasonable arrangements for another celebrant to perform the Ceremony. Your rights to a partial refund or 50% of the full Fee paid will be determined on if no other celebrant can be found, and will be merited on the provision of a fully completed Ceremony script which You will still be able to use with another celebrant should you so choose. See clause 12.
6.1. The Fee for the Services and Our payment details will be set out in the Order. Our Fee prices may change at any time, but Fee changes will not affect Orders that We have already confirmed with You.
6.2. Where more than one Party has entered into the initial Order, the Couple will be jointly and severally liable for all payments of the Fee.
6.3. Invoices and Remittance Notes will be provided to You for record keeping. SMS and email reminders will be provided to You 48 hours in advance of each required payment – please note clause 14.5 in the event We fail to provide these reminders.
6.4. Subject to the Services requested, the Deposit and/or full Fee for the Services (as detailed in the Order) is to be paid within 3 (three) days of Us confirming our acceptance of your Order.
6.5. The remaining balance of any Fee (if applicable and detailed in the Order), and including any Additional Expenses, must be paid no later than 30 (thirty) days BEFORE the Ceremony is due to take place.
6.6. If You cancel the Order prior to the Ceremony, but there is still a Fee balance outstanding as per the refund policy (clause 11), You are still liable to pay the outstanding balance immediately.
7.1. Where any Additional Expenses are incurred and/or are required, these will be in addition to the outlined Fee and will be subject to payment with the remaining balance as per clause 6.4.
7.2. Where overnight and/or destination Ceremony accommodation and travel is required it is advised that You book Us in to a lodging and transport at Your own expense rather than Us booking it. In the event that We have to book Our own accommodation and transport, this will be charged back to You at full cost plus a £10.00 (ten pounds) administration fee.
7.3. Where overnight stays are required for Us to provide the Ceremony, there will be an Additional Expense of £85.00 (eighty five pounds) per night away from Our address. This is to cover Our time away from other Clients during this period, and our subsistence costs.
7.4. Any additional mileage beyond a 15 (fifteen) mile radius from Our address will incur an Additional Expense of £0.45 (forty five pence) per mile charge for each mile travelled beyond that radius.
7.5. Where any Additional Expenses are incurred relating to any symbolic rituals, these will be advised to You on receipt of the Order.
8.1. You agree not to disclose any confidential information which includes, but is not limited to, any materials made available to You during the supply of the Services (this includes materials, worksheets, information and resources and any advice given to You while working with Us).
8.2. All work produced by Us is original and will remain Our copyright until it is approved by you and the full Fee has been paid, after which You have the right to keep the work and amend it as You so wish for your own personal use (with exception to clause 8.2).
8.3. All intellectual property rights of the written work remain that of the Celebrant and You do not have the right to share this work, enter it in to the public domain (in print or electronically), sell it, or use it beyond its original intention without Our express written permission.
8.4. You have Our permission to include Our Celebrant in any photographs and videography that occurs during the Ceremony.
8.5. By entering into a contract with Us, You are agreeing to participate in marketing for the Services we provide. This includes You providing your written word and testimonial, a selection of 3 photographs from the Ceremony (and where you have hired a professional photographer, at least one photograph of the Celebrant conducting the ceremony), video and audio recordings and/or extracts for Our use in promoting Our work on the website, in brochures and advertising.
8.6. Where testimonials and imagery are provided, such copyright will be retained by the original author or artist and will be cited as such in any publication of these materials.
8.7. You waive any right to payment, royalties or any other consideration for Our use of the supplied images, stories or testimonials.
9.1. If We fail to comply with these Terms, We are responsible for loss or damage You suffer that is a foreseeable result of Our breach of the Terms or Our negligence. Loss or damage is foreseeable if it is an obvious consequence of Our breach or if it is contemplated by You and Us at the time We entered into this contract.
9.2. We only supply the Services for personal/private use. You agree not to use the Services for any commercial, business or re-sale purpose, and We have no liability to You for any loss of profit, loss of business, business interruption, or loss of business opportunity resulting from use of Our service.
9.3. We do not exclude or limit in any way Our liability for:
(a) death or personal injury caused by Our negligence;
(b) fraud or fraudulent misrepresentation; or
(c) any liability that, by law, cannot be limited or excluded.
10.1. We will not be liable or responsible for any failure to perform, or delay in performance of, any of Our obligations under these Terms that is caused by an Event Outside Our Control.
10.2. An Event Outside Our Control means any act or event beyond Our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, failure of public or private telecommunications networks or failure of or unavailability of any third party software.
10.3. If an Event Outside Our Control takes place that affects the performance of Our obligations under these Terms:
(a) We will contact You as soon as reasonably possible to notify you; and
(b) Our obligations under these Terms will be suspended and the time for performance of Our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects Our performance of Services to you, We will restart the Services as soon as reasonably possible after the Event Outside Our Control is over.
10.4. You may cancel the contract if an Event Outside Our Control takes place and You no longer wish Us to provide the Services. Please see your cancellation rights under clause 10. We will only cancel the contract if the Event Outside Our Control continues for longer than 4 weeks or may interrupt the actual Ceremony date in accordance with Our cancellation rights in clause 11.
11.1. £150.00 of any Fee is non-refundable.
11.2. You reserve the right to cancel your Order at any time subject to clauses 11.5 and 11.6, but once We have entered the contract there are fixed refund periods. If You cancel:
|This Far in Advance:||And You’ve Paid 50% Deposit||And You’ve Paid the Full Fee|
|More than 9 months||Refund monies paid (minus £150.00)||Refund monies paid (minus £150.00)|
|6-9 Months||No Refund – 50% Deposit retained||Refund 50% of full Fee|
|3-6 Months||Additional 20% of full Fee still owed||Refund 30% of full Fee|
|3 months or less||Additional 50% of full Fee still owed||No Refund|
11.4. Please note: any Additional Expenses already incurred will be deducted from any Fee refund, or charged to You as a Fee still outstanding.
11.5. You may request a cancellation of Order at any time by writing to email@example.com and expressing your reasons for cancelling.
12.1. If We have to cancel an Order for Services before the Services start:
(a) due to an Event Outside Our Control or the unavailability of the Celebrant or key materials without which We cannot provide the Services. We will promptly contact You if this happens.
(b) under clause 11.1(a) and You have made any payment in advance for Services that have not been provided to You, We will refund these amounts to You.
12.2. We are wholly committed to providing the Service once booked. But in the event we may need to cancel once We have begun to provide the Services to you, We may need to cancel the contract for the Services at any time by providing You with at least 10 days’ notice in writing. If You have made any payment in advance for Services that have not been provided to You, We will refund these amounts to You.
12.3. Our Refunds to You, if We cancel:
|This Far in Advance:||Refund Provided||Reason|
|More than 6 months||Refund all monies paid||N/A|
|Day before Ceremony-6 Months||Refund all monies paid (less £150.00)||Administration charge, initial resources used, and writing|
|On the Ceremony Day (if no other celebrant has been sourced)||Refund 50% all monies paid||Administration charge and writing, completed script and provision of all resources for rituals which you can still use.|
|On the Ceremony Day (if another celebrant has been sourced)||Refund 10% all monies paid||Compensation for your discomfort.|
12.4. We may cancel the contract for Services at any time with immediate effect by giving You 3 days’ written notice if:
(a) You do not pay Us when You are supposed to as set out in clause 6.4 and 6.5; or
(b) You break the contract in any other material way and You do not correct or fix the situation within 7 days of Us asking You to in writing.
If We cancel the contract for Services under this clause 12.4 the total Fee will remain liable to be payable by You.
13.1. You can write to Us at any time to: Tuirenn Hurstfield, For Life’s Journey, 18 West Bank Road, Macclesfield, Cheshire, SK10 3BT
13.2. If You have any questions or if You have any complaints, please contact Us. You can contact Us by emailing Us at firstname.lastname@example.org. We aim to answer all questions within 48 hours.
13.3. If You wish to contact Us in writing, or if any clause in these Terms requires You to give Us notice in writing (for example, to cancel the contract), You can send this to Us by email, or by pre-paid post to Our address in clause 13.1 above. We will confirm receipt of this by contacting You in writing. If We have to contact You or give You notice in writing, We will do so by email. Our email account will only be monitored between 9.00am and 5.00pm, Monday to Friday excluding any UK national holidays (“Business Hours”). Any notices received outside of Business Hours will be dealt with when Business Hours resume.
14.1. In advance of processing any of your data, you will be required to provide a GDPR consent as part of the initial Order.
14.2. The General Data Protection Regulation (GDPR), requires organisations such as Us, who collect and use personal information, to put your mind at rest that We will do so in a manner that protects your privacy and rights. The GDPR covers the processing of all personal data (defined as any information about, or relating to a living, identifiable, individual, which enables You to identify the person either by itself, or in combination with other information that might be available).
14.3. We want to reassure You that We treat your data with the utmost care and will only use or share it for the purposes agreed with you in advance.
14.4. GDPR: Any personal or family details discussed are used for the purposes of writing your ceremony, which you will see and approve. We will not disclose these details to anyone who is not a guest at, or connected to, your ceremony. All notes taken are shredded after use. Scripts are retained on computer files protected by firewall and passwords. Printed scripts are destroyed after use. We will send you a paper copy of the presentation script.
14.5. All personally identifiable data will be destroyed after three months of the Ceremony taking place. The only exception to this is any sign-up to Our online newsletter, where you can opt out at any time and your data will be destroyed then.
14.6. You can read more on Our compliance with GDPR on the For Life’s Journey website https://forlifesjourney.co.uk/privacy
14.7. A general cover of how We use your information: We will use the personal information You provide to Us to:
(a) provide the Services;
(b) process your payment for such Services; and
(c) inform You about similar products or services that We provide, but You may stop receiving these at any time by contacting Us.
14.8. We will not give your personal data to any third party, except where required to do so by law under duress of any legal proceeding or investigation.
15.1. This contract is between You and Us. No other person shall have any rights to enforce any of its terms.
15.2. Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful they will be modified to the minimum extent required to give the effect intended by You and Us. Where this is not possible the remaining paragraphs will remain in full force and effect.
15.3. If We fail to insist that You perform any of your obligations under these Terms, or if We do not enforce Our rights against you, or if We delay in doing so, that will not mean that We have waived Our rights against You and will not mean that You do not have to comply with those obligations. If We do waive a default by you, We will only do so in writing, and that will not mean that We will automatically waive any later default by you.
15.4. These Terms are governed by English law. You and We both agree to submit to the non-exclusive jurisdiction of the English courts. However, if You are a resident of Northern Ireland You may also bring proceedings in Northern Ireland, and if You are a resident of Scotland, You may also bring proceedings in Scotland.
Just to say a huge thank you for yesterday. I thought the service was perfect as did everyone else who attended x
Hiya Kit, just want to say thank you again for doing the service for our little boy, Lewis. You did a brilliant job. Everyone comments on how good of a job you did. Thank you again.
My family and I would like to thank you for your part in my late husband’s funeral service. You brought all of his life’s details together for us. It was a wonderful goodbye.
Thank you again for the time and care you gave to the service and the respect you showed to our dad’s memory. We’re very grateful. With all best wishes.
I would like to take this opportunity to thank you so much for the time spent with the family capturing our emotions, memories and thoughts. And for administering such a beautiful service for my sister. The family really appreciated it.… Read more “A Beautiful Service”
Tuirenn made the service for my Nana a beautiful send off to her. He was able to weave the story of her life in a deep and meaningful way. Not only was he engaged and caring when doing the initial… Read more “Beautiful Service”
We just wanted to say a big thank you for all the work you put into the wonderful tribute to Shirley. Everybody commented that the service was beautiful and had just the right balance of humour and emotion, which summed… Read more “Big Thank You”
Once again many, many thanks for making a difficult day much easier. Everyone attending was in high praise for the service and I think we will all look back upon that day with a smile as we remember how well… Read more “A Pagan Funeral”
We would just like to thank you for your kind support you gave to us at our mum’s funeral. You did everything beautiful – spoke so lovely – thank you so much.
On behalf of myself, D and the rest of the family, can I say that I thought you did a perfect job at her funeral yesterday. You put the time in listening to everyone and then managed to distill this into… Read more “Perfect”
Thank you for your wonderful service yesterday on behalf of our mum Kath. You made it so easy for us and every word you said was unique to our mum and Nana again thank you very much. You also impressed… Read more “Thank you”
The service you wrote reflected my uncle in a way that nobody has ever been able to quite put into words. You captured him perfectly, and such a beautiful send off. You really helped us at this difficult time.